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Return and Exchange

It is important that you are 100% happy with your purchase on OASAP.COM. If for any reason you are not completely satisfied with your items, you can simply return them for full refund or exchange.
Please note that the credits will not be refunded if you return a free order/giveaway.

1. You can return the items within 30 days of receipt for a full refund or exchange.

 

We will process the refund 2 working days within receiving the items.

Refunds will be transferred to your Paypal account immediately, or to your credit card normally within 15 working days.


2. Please contact us first before you return your order (download the Return or Exchange Form, fill it and send to us).

Please do not send back your order until we e-mail back you with the appropriate return address, which is not the one displayed on your parcel.

3. All items must be returned in their original condition, unworn, unwashed, with all tags attached.

Returns that are damaged, soiled, altered, or attach no order info inside the package, will not be accepted.

4. The buyer is responsible for all shipping charges on returned/exchanged merchandise, which is returned because buyer purchased the wrong size/color or because they don't like the item (no defections).

5. If you want to cancel the order after it's shipped, please sign the parcel and then return it to the address we provide (please contact us first).We will arrange the refund once we get the returned parcel from you, but we will deduct part of the refund as compensation for our shipping fee (10% of the parcel's value, $40 the maximum).

6. Please don't ship the parcel via express shipping, if it generates customs fee, we won't take the responsibility.

Please fill out any customs documents with "Product Returned - $0 value".